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Student Financial Services

North Foundation Hall, Room 120
318 Meadow Brook Road
Rochester , MI 48309-4454
(location map)
(248) 370-2550
[email protected]

Office Hours:
M-F 8 a.m. - 5 p.m.
Have your Grizzly ID ready

Summer Office Hours:
May 15 - June 30: 9 a.m. - 5 p.m.
July 1 - July 14: 8 a.m. - 5 p.m.
July 15 - August 18: 9 a.m. - 5 p.m.

OU school code: 002307

Student employment contact: [email protected]

We are committed to ensuring you're able to access our website. For assistance with technical resources, contact OU's Student Technology Center.

Student Financial Services

North Foundation Hall, Room 120
318 Meadow Brook Road
Rochester , MI 48309-4454
(location map)
(248) 370-2550
[email protected]

Office Hours:
M-F 8 a.m. - 5 p.m.
Have your Grizzly ID ready

Summer Office Hours:
May 15 - June 30: 9 a.m. - 5 p.m.
July 1 - July 14: 8 a.m. - 5 p.m.
July 15 - August 18: 9 a.m. - 5 p.m.

OU school code: 002307

Student employment contact: [email protected]

We are committed to ensuring you're able to access our website. For assistance with technical resources, contact OU's Student Technology Center.

Your Financial Aid Next Steps

After financial assistance is offered, you will have several tasks to complete in order to confirm and receive the aid, as well as get your financial aid and billing accounts ready for your first semester at OU. It’s important to follow through with all these items to ensure your aid is processed in a timely manner. Remember to check your Oakland University email and MySail accounts regularly for all important communication.

Follow the instructions on the buttons and tabs below to complete each financial task.

View and Accept Aid Offer

Oakland University is committed to using the Principles & Standards of the College Cost Transparency Initiative in its student financial aid offer. You can view your financial aid offer and the breakdown for the estimated cost of attendance by academic year.

How to check your financial aid offer: 

  1. Log into MySAIL using your NetID and password
  2. Select Financial Aid from the Popular Services box 
  3. Select Award Offer
  4. Select the dropdown menu for Award Year then select the appropriate Aid Year
    a. Review Housing plans for accuracy
    b. Review Expected Enrollment for accuracy
    c. Review Cost of Attendance: Billable and Non-Billable items total the maximum amount of
    financial aid you can receive
    d. Review Grants and Scholarships to Pay for College to be sure offers are accepted if there is a
    Take Action option
    e. Review Net Cost (Remaining billable and non-billable Cost of Attendance after Grants and
    Scholarships)
    f. Review Options to Pay Net Cost and make a decision (Accept, partially accept or Decline) on
    any remaining awards at offered status if there is a Take Action option
    g. Click the Submit button at the bottom to submit any award decisions you made
  5. Click each award name under the Type column for important information and instructions

Use the Cost Estimator to determine if your financial aid will cover your estimated billable charges. If necessary, complete a Revision Form (found on our Forms page) to adjust awards, enrollment and housing plans.

View and Complete Authorizations and Requirements

Outstanding Authorizations and Unsatisfied requirements prevent the finalization of your financial aid.  Use the steps below to review and complete the Authorizations and Unsatisfied Requirements. 

How to check financial aid requirements:

  1. Log into MySAIL using your NetID and password
  2. Select Financial Aid from the Popular Services box
  3. Select Home 
  4. Select the dropdown menu for Award Year then select the appropriate Aid Year 
  5. Provide responses to any questions in the Responses Required section (Authorizations)
  6. Under Student Requirements section check for Unsatisfied Requirements 
    1. Under Unsatisfied Requirements select the arrow next to an unsatisfied requirement to view further details and instructions 
    2. Then click on the name of the Unsatisfied Requirement to print the document or go to the website to complete the unsatisfied requirement online
    3. Use the Upload Document button at the top of the page to submit all completed worksheets listed in the Unsatisfied Requirements section

Please complete all required documents and resubmit any incomplete documents. Processing takes two to four weeks.

Securely Upload Your Requirements to MySAIL:

You can upload unsatisfied requirements (documents) in MySAIL using the steps below to finalize your financial aid award offer:

  1. Log into MySAIL using your NetID and password
  2. Select Financial Aid from the Popular Services box
  3. Select Home 
  4. Select the dropdown menu for Award Year then select the appropriate Aid Year 
  5. Select Upload Documents
    1. Carefully review the instructions and select the correct document type from the Select Requirement menu under Document Type
    2. Under Document select the paperclip icon and then choose the correct file and upload for Student Financial Services to review

Please keep in mind that you must submit your requirements as a PDF under 6000 KB in size. Do not submit multiple documents as one document. Do not submit the same document under multiple requirements. 

Create Proxy Access

You can designate another person (a proxy) to access and view academic and financial aid information on MySail. Granting access allows parents/guardians, spouses and others to stay up-to-date on financial aid awards and requirements, class schedules, grades and more. You can control exactly how much information a proxy can view. Once a proxy is added to your MySAIL account, you control the authorization settings to enable the proxy to view certain pieces of information. Their settings are “view only,” meaning a proxy can never make changes to any information in MySAIL.

How to add a proxy:

  1. Log into MySAIL using your NetID and password
  2. Select Menu
  3. Select Personal Information
  4. Select Proxy Management
  5. Select Add New
  6. Fill in the required fields including Relationship to you, access start and stop dates and check the boxes for the pages you want your Proxy to have access the click Submit

Once Proxy access is submitted, your Proxy will receive an email with a one-time password and instructions to create a PIN for login.

How to log in as a Proxy:

  1. Go to sail.explorevancouverwa.com
  2. Select Proxy Login 
  3. Enter the email address that was authorized as a proxy user, along with the PIN number established
  4. Confirm your personal information is accurate once logged in
  5. Click on the student’s name who has given you proxy access to an account
  6. Authorized pages will be listed
Enroll in Accounts Payable Direct Deposit

Students should enroll in direct deposit so any potential financial aid and student account refunds can be delivered to you in the fastest, most secure manner. Direct deposits can be sent to any banking institution you choose, in a savings or checking account.

Understand Financial Aid Payments

Below is the process for how financial aid will pay your student account balance. If aid does not cover your entire balance, you are responsible for paying any remaining charges by the payment due date (view our Payments and Cancellation page for more information). Oakland University offers OU payment plans to help divide your balance into smaller, more manageable monthly installments. You will receive a student account refund once financial aid posts to your student account and if the total aid posted exceeds your total charges. Financial aid will not be posted until all your classes have begun. 

Full Semester Classes:
Financial aid will begin paying to your eBill ten days before the first day of classes start, as long as:

  • All your financial aid requirements are listed as “Satisfied” on MySAIL and
  • All your classes run the entire semester, and
  • Your expected enrollment (on Award Overview in MySAIL) matches your actual enrolled credits*; see enrollment chart below. Submit a Revision Form (found on our Forms page) to make any changes to the expected enrollment.

Students who are offered loans must also make a loan decision in MySail. New borrowers also need to complete Entrance Counseling and a Master Promissory Note at studentaid.gov. Please allow processing time before expecting loans to reflect on eBill after making a loan decision. 

Part of Term (Partial Semester) Classes:
Financial aid will pay to your eBill on the first day of second half semester classes as long as:

  • All your financial aid requirements are listed as “Satisfied” on MySAIL, and
  • The rest of your classes begin on or after the start date for the second half semester classes and
  • Your expected enrollment (on Award Overview in MySAIL) matches your enrolled credits*; see enrollment chart below. Submit a Revision Form (found on our Forms page) to make any changes to the expected enrollment.

Students who are offered loans must also make a loan decision in MySail. New borrowers also need to complete Entrance Counseling and a Master Promissory Note at studentaid.gov. Please allow processing time before expecting loans to reflect on eBill after making a loan decision. 

Undergraduate EnrollmentGraduate Enrollment
12+ credits = Full time8+ credits = Full time
9-11 credits = Three-quarter time6-7 credits = Three-quarter time
6-8 credits = Half time4-5 credits = Half time
1-5 credits = Less than half time1-3 credits = Less than half time

*Please see Policies, Terms, and Conditions Section 3.

Common reasons why financial aid is not on the student account are:

  • did not yet apply for financial aid
  • recently applied for financial aid
  • did not complete financial aid requirements
  • recently submitted requested documentation